Effective Date: January 23, 2026
By accessing or using the website [https://www.e10klaw.com/] (the “Site”) operated by Elevation Ten Thousand, LLC (“Elevation Ten Thousand,” “we,” “our,” or “us”), you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use the Site.
1. Use of the Website
By accessing the Site, you confirm that you are at least 18 years old or of legal age in your jurisdiction. You agree to use the Site in accordance with all applicable laws and these Terms. Access to any portals or dashboards related to Elevation Ten Thousand or Elevation Express services is subject to the terms outlined herein and any applicable service agreements.
2. Payments and Fees
If you purchase services, projects, or subscriptions through the Site, you agree to provide accurate payment information and authorize us to charge your selected payment method through our third-party processors (e.g., Stripe, Square, QuickBooks). Payment terms may vary based on the service tier, project scope, or subscription model.
- Subscriptions, Projects, and Recurring Campaign Services: All subscription-based services, projects, and recurring campaign services provided by Elevation Ten Thousand or Elevation Express are governed by individual service contracts. These contracts outline the payment schedule, deliverables, and other service terms. All payments must be made in U.S. Dollars.
- Late Payments: Payments not received by the due date specified in the applicable service contract will incur a 2.5% monthly late fee on the outstanding balance. Elevation Ten Thousand may suspend services until payment is made in full.
- Cancellation and Buyout Terms: For subscription services, early termination will trigger any cancellation fees and buyout options as outlined in the service agreement.
All fees are non-refundable unless otherwise specified in the individual service contract. If legal action is required to collect unpaid amounts, you agree to pay all reasonable collection and attorney fees.
3. User-Generated Content
By submitting reviews, testimonials, or other content to the Site, you grant Elevation Ten Thousand a non-exclusive, royalty-free license to use, reproduce, and distribute that content for promotional purposes. You confirm that you have the right to grant this license and that your content does not infringe any third-party rights.
4. Intellectual Property Rights
All content on the Site, including text, images, logos, and software, is the property of Elevation Ten Thousand or its licensors and is protected by intellectual property laws.
- Subscription Content Ownership: Websites and marketing campaigns developed under the Elevation Express service are provided under a subscription-based model. Ownership remains with Elevation Ten Thousand unless and until the client exercises a buyout option after the 36-month term, as outlined in the service contract.
You may not copy, distribute, or modify any content without our prior written permission.
5. Limited License for Client Portals, CRM, and Webstore Access
Users accessing dashboards, portals, or tools provided by Elevation Ten Thousand or Elevation Express, including the CRM, Lead Management platform, Apparel Webstore, and other integrated services, are granted a limited, non-transferable license to use these tools for the duration of the subscription or service period.
This license is intended solely for the purpose of utilizing the services as outlined in the applicable service agreements. Any misuse, unauthorized access, or sharing of login credentials may result in the suspension or termination of access. Users agree to:
- Use the CRM, Lead Management platform, and Webstore tools in accordance with these Terms and any additional service-specific guidelines.
- Provide accurate and necessary account credentials as required for access.
- Report any unauthorized access or security breaches immediately to Elevation Ten Thousand.
Upon termination of the applicable service agreement, your access to these tools will be revoked unless otherwise specified in the service contract.
6. Termination of Access and Services
Elevation Ten Thousand reserves the right to terminate or suspend your access to the Site or any related services if you breach these Terms. For subscription services provided by Elevation Express, termination terms, cancellation fees, and buyout options are governed by the applicable service agreements.
7. Limitation of Liability
To the fullest extent permitted by law, Elevation Ten Thousand and Elevation Express will not be liable for any indirect, incidental, or consequential damages, including lost profits or data, resulting from your use of the Site or services.
Our total liability under these Terms is limited to the amount you have paid us, if any, for services or products through the Site. For subscription services, such as Elevation Express, cumulative liability is capped at the fees paid to date under the specific service agreement.
8. Indemnification
You agree to indemnify and hold Elevation Ten Thousand and Elevation Express harmless from any claims, liabilities, damages, or expenses (including reasonable attorney fees) arising out of:
- Your use of the Site or violation of these Terms.
- Your infringement of third-party rights.
- Any misuse of client accounts or access credentials.
We will provide reasonable notice of any claim requiring indemnification and allow you to participate in the defense or settlement of such claims.
9. Digital Privacy and Data Use
Your use of the Site is subject to our Privacy Policy, which describes how we collect, use, and protect your personal information. Users interacting with Elevation Ten Thousand or Elevation Express services through the Site consent to the data practices described in our Privacy Policy and agree to provide access to accounts or tools as required for service delivery (e.g., Google Analytics, DNS management).
If you are accessing subscription services such as Elevation Express, the collection and use of data are further governed by the applicable service agreements.
10. Force Majeure
Neither Elevation Ten Thousand nor Elevation Express shall be liable for any failure or delay in performance due to events beyond our control, including but not limited to natural disasters, acts of war, internet outages, or technical failures. If such events occur, we will notify you within 10 business days and make reasonable efforts to resume performance as soon as possible.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising under these Terms will be resolved exclusively in the state or federal courts located in Albany County, New York.
12. No Waiver; Severability
Failure to enforce any part of these Terms does not constitute a waiver. If any provision of these Terms is found to be invalid, the remaining provisions will remain in full force and effect.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be effective upon posting to the Site, and it is your responsibility to review these Terms periodically to stay informed of any updates.
Your continued use of the Site and/or services after changes are posted will constitute your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Site and any related services immediately.
14. Support and Critical Issues
Support requests for services or access issues may be submitted through the client portal. Critical issues affecting the functionality of the Site or services will receive priority handling. Most support and updates are automated; urgent issues requiring manual intervention will be addressed as soon as possible.
18. Contact Us
If you have any questions about these Terms or need further assistance, please contact us at:
Elevation Ten Thousand
13 Cornell Rd.
Latham, NY 12110
Phone: (518) 380-6000
Email: hello@elevation10k.com
